VF subscriber renewal

yogapam · 07-22-23, 12:24 PM

I renewed my subscription a few weeks ago & have a PayPal record to show it went through. Yesterday I received an email saying my sub expires today. I checked My VF and sure enough, it did not renew. I have emailed Wendy although I doubt she will get back to me. I’m rather frustrated, but not surprised since the site has been slowly disintegrating for a while.
Anyone else have this happen? Any suggestions about where to go from here?

cataddict · 07-22-23, 02:16 PM

Hmm, I have no suggestions other than to see what happens tomorrow and if your “benefits” and VF Supporter line on your profile continue. It could be that the email bot that sends out the reminders isn’t working, like so many other things. I would hope that if the supporter thing is going away that you would be refunded, but who knows at this point.

Vintage VFer · 07-22-23, 02:23 PM

Quote:

Originally Posted by yogapam

I renewed my subscription a few weeks ago & have a PayPal record to show it went through. Yesterday I received an email saying my sub expires today. I checked My VF and sure enough, it did not renew. I have emailed Wendy although I doubt she will get back to me. I’m rather frustrated, but not surprised since the site has been slowly disintegrating for a while.
Anyone else have this happen? Any suggestions about where to go from here?

Pam, the same thing happened to me. I paid and still received the payment notice. The renewal does not show up on my Paid Subscription page.

So far, everything still seems to work OK.

The lack of communication is very frustrating!

We don't matter.

JackieB · 07-22-23, 03:40 PM

I don't remember the last time I renewed as a VF subscriber. I don't think I have ever gotten a reminder email, either.

sherry7899 · 07-22-23, 04:47 PM

I am really sorry, but I am not renewing until I know Wendy is around again. Where is the money going? I am being really blunt, but that is how I feel.

rhbrand · 07-22-23, 07:13 PM

Quote:

Originally Posted by sherry7899

I am really sorry, but I am not renewing until I know Wendy is around again. Where is the money going? I am being really blunt, but that is how I feel.

This is me.

Ilde · 07-23-23, 01:15 AM

Quote:

Originally Posted by yogapam

I renewed my subscription a few weeks ago & have a PayPal record to show it went through. Yesterday I received an email saying my sub expires today. I checked My VF and sure enough, it did not renew. I have emailed Wendy although I doubt she will get back to me. I’m rather frustrated, but not surprised since the site has been slowly disintegrating for a while.
Anyone else have this happen? Any suggestions about where to go from here?

This is very frustrating, Pam. You might consider opening a claim through PayPal to get the subscription money back. They have a very solid customer's protection system.

I keep wondering why Wendy doesn't respond to the numerous suggestions of VFers and Admins here, to take over the forum. It seems that upgrading the vBulletin platform is a straightforward process that might save the forum.

fatkat555 · 07-23-23, 09:05 AM

Is Wendy ill or incapacitated? I just can’t understand why she wouldn’t either shut the forum down OR let others run it. Charging someone a fee for a service not provided is bordering on criminal. If this forum is no longer going to provide a subscription service for members then that subscription area should’ve been shut down to avoid this situation.

I’m sure dealing with bots and scammers probably would burn out the best-intentioned of us, but there needs to be some form of communication for those of us still on here and especially for those paying the subscription.

donnamp · 07-23-23, 09:06 AM

Quote:

Originally Posted by Ilde

This is very frustrating, Pam. You might consider opening a claim through PayPal to get the subscription money back. They have a very solid customer's protection system.

I keep wondering why Wendy doesn't respond to the numerous suggestions of VFers and Admins here, to take over the forum. It seems that upgrading the vBulletin platform is a straightforward process that might save the forum.

Agreed! I know nothing about how to do this but I'd be willing to learn to keep VF going. I know we have other options but there is so much legacy info here, it would be a shame to lose it.

Donna

summer breeze · 07-23-23, 09:28 AM

So weird. I usually get an email reminding me to pay my subscription dues. I didn't get one this year. This is so strange that Wendy won't respond or address the situation.

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07-22-23, 12:24 PM
yogapam VF Supporter Join Date: Oct 2006 Location: West coast of Canada, eh. ;)	VF subscriber renewal I renewed my subscription a few weeks ago & have a PayPal record to show it went through. Yesterday I received an email saying my sub expires today. I checked My VF and sure enough, it did not renew. I have emailed Wendy although I doubt she will get back to me. I’m rather frustrated, but not surprised since the site has been slowly disintegrating for a while. Anyone else have this happen? Any suggestions about where to go from here? __________________ **~Pam~** Certified Level 4 Essentrics Instructor - March 2021 Hatha YTT - 2011 Your body keeps an accurate journal regardless of what you write down..... "Take care of your body. It's the only place you have to live." Jim Rohn "It’s not what we do once in a while that shapes our lives, but what we do consistently.” - Tony Robbins Check out my Instagram account, @fitness.ficti0n.inspirati0n

07-22-23, 02:16 PM
cataddict VF Supporter Join Date: Oct 2006	Hmm, I have no suggestions other than to see what happens tomorrow and if your “benefits” and VF Supporter line on your profile continue. It could be that the email bot that sends out the reminders isn’t working, like so many other things. I would hope that if the supporter thing is going away that you would be refunded, but who knows at this point. __________________ How fierce will you be today? VFer KateTT Watula, Cheeto, Charli, Lux, Merlin, Rudy, Finley the Cat, Hobbes, Winston, and Finley the Dog Fan Girl! Word of 2024: Patience

07-22-23, 03:40 PM
JackieB VF Supporter Join Date: May 2005 Location: Minnesota	I don't remember the last time I renewed as a VF subscriber. I don't think I have ever gotten a reminder email, either. __________________ Jackie Certified Essentrics Instructor, Level 4---February 2017 Yoga Tune Up Roll Model Method Practitioner---December 2021 "Movement is a privilege. You don't have to exercise. You get to exercise. Visit a person whose mobility is severely limited, and you'll appreciate the distinction. Do what you can, count yourself lucky, heal yourself in the process." Essentrics Colorado

07-22-23, 04:47 PM
sherry7899 Join Date: Jun 2003	I am really sorry, but I am not renewing until I know Wendy is around again. Where is the money going? I am being really blunt, but that is how I feel. __________________ "Say you are tired and you will be. Believe you are strong and you are." (Sean O'Malley) The cat in my avatar is my sweetheart named Bonkers

07-23-23, 09:05 AM
fatkat555 Join Date: Jan 2005 Location: New Orleans metro area	Is Wendy ill or incapacitated? I just can’t understand why she wouldn’t either shut the forum down OR let others run it. Charging someone a fee for a service not provided is bordering on criminal. If this forum is no longer going to provide a subscription service for members then that subscription area should’ve been shut down to avoid this situation. I’m sure dealing with bots and scammers probably would burn out the best-intentioned of us, but there needs to be some form of communication for those of us still on here and especially for those paying the subscription. __________________ Fatkat You have to make a mess, sometimes, to clean it up. DISCLOSURE: I have a professional relationship with a seller or producer of fitness videos or products. For details, please see my profile.

07-23-23, 09:28 AM
summer breeze VF Supporter Join Date: Aug 2005	So weird. I usually get an email reminding me to pay my subscription dues. I didn't get one this year. This is so strange that Wendy won't respond or address the situation.