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Old 07-01-16, 02:36 PM  
rosepetals
 
Join Date: Apr 2004
Location: UNITED STATES
YogaOutlet.com

I ordered a zafu and yoga bolsters from YogaOutlet.com. They said they would price match within 24 hours of placing the order if you find it for less money. I placed my order. Immediately I told them about the price difference. They refused to price match the place where they purchased the items from.

"Price Match Guarantee
We believe that our customers should always feel certain that they are receiving the best value from us. If within 24 hours of your purchase, you notice a lower list price for the same brand, item, size and color at another U.S. retail store online(see restrictions), just contact us and we will refund you the difference."


I could of ordered it less expensive direct from the manufacture.

I wanted the free shipping from yogaoutlet.com that came from my combined order. They ended up refusing to refund the difference, even though its their policy.

Be Very Careful if you purchase from them.
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Old 07-01-16, 06:12 PM  
Annie S.
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Join Date: Nov 2001
Location: Gladstone, Missouri
Their policy does say that won't match any price different from manufacturers. It has to be an online retail store.
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Old 07-01-16, 08:24 PM  
rosepetals
 
Join Date: Apr 2004
Location: UNITED STATES
It was from the company that made it.
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Old 07-02-16, 08:56 AM  
Annie S.
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Join Date: Nov 2001
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Quote:
Originally Posted by rosepetals View Post
It was from the company that made it.
Right, that would be the manufacturer, and that's not eligible for the price match. I can understand that because a manufacturer could always undercut by more than a retailer -- even though I think it's dirty for any manufacturer to do that to their resellers.
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