Hi Jane,
Yes, happened to DH, except it was with a 3rd party seller. DH chatted (via the chat feature) with an Amazon agent, and they ended up refunding immediately on the spot. Happened to me also with a 3rd party vendor (Strong Stride DVD workout by Lisa Watson, in fact!). That took some back and forth with Amazon, and within about a week of my contacting them, they refunded me.
__________________
~jeannine
Miyagi: Wax on, right hand. Wax off, left hand. Wax on, wax off. Breathe in through nose, out the mouth. Wax on, wax off. Don't forget to breathe, very important.
[walks away, still making circular motions with hands] ~ Pat Morita, The Karate Kid, 1984
disclosure: in the years 2002-2004 i had a professional relationship with a distributor of fitness videos; see profile.
|