i'm sorry this happened to you. i've never been locked out, but is there a way to request for a password reset - or was that what you tried and never got a reply?
i'm an exchange moderator with authority in the exchange forum and have no privileges in the access department.
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~jeannine
Miyagi: Wax on, right hand. Wax off, left hand. Wax on, wax off. Breathe in through nose, out the mouth. Wax on, wax off. Don't forget to breathe, very important.
[walks away, still making circular motions with hands] ~ Pat Morita, The Karate Kid, 1984
disclosure: in the years 2002-2004 i had a professional relationship with a distributor of fitness videos; see profile.
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