|
10-04-17, 03:14 PM
|
|
|
VF Supporter
Join Date: Oct 2006
Location: West coast of Canada, eh. ;)
|
Kudos to Ellen Barrett!
Kind of a long story....
 I ordered a DVD from Ellen's site to be sent to Jackie B, we are both going to the Midwest Essentrics retreat next week. Jackie kindly agreed to bring it to me as I live in Canada & shipping is so expensive. The website said it was in stock, but I received an email from customer service saying it wasn't. When I explained my situation, they said they would mail to my Canadian address at no charge. How nice is that!
__________________
*~*Pam*~* Certified Level 4 Essentrics Instructor - March 2021 Hatha YTT - 2011 Your body keeps an accurate journal regardless of what you write down..... "Take care of your body. It's the only place you have to live." Jim Rohn "It’s not what we do once in a while that shapes our lives, but what we do consistently.” - Tony Robbins Check out my Instagram account, @fitness.ficti0n.inspirati0n |
|
|
10-05-17, 07:46 AM
|
|
|
VF Supporter
Join Date: May 2002
Location: Connecticut
|
Great customer service story Pam. Ellen does seem like the type of person who insist on great customer service.
|
|
|
|
10-06-17, 05:57 AM
|
|
|
Exchange Moderator
Join Date: Feb 2002
Location: PalmTreeVille
|
glad to hear about that!
i know you wanted to keep the story short, but why was there a discrepancy on the "in stock" status?
__________________
~jeannine Miyagi: Wax on, right hand. Wax off, left hand. Wax on, wax off. Breathe in through nose, out the mouth. Wax on, wax off. Don't forget to breathe, very important. [walks away, still making circular motions with hands] ~ Pat Morita, The Karate Kid, 1984 disclosure: in the years 2002-2004 i had a professional relationship with a distributor of fitness videos; see profile. |
|
|
|
10-06-17, 09:56 AM
|
||
|
VF Supporter
Join Date: Oct 2006
Location: West coast of Canada, eh. ;)
|
Quote:
__________________
*~*Pam*~* Certified Level 4 Essentrics Instructor - March 2021 Hatha YTT - 2011 Your body keeps an accurate journal regardless of what you write down..... "Take care of your body. It's the only place you have to live." Jim Rohn "It’s not what we do once in a while that shapes our lives, but what we do consistently.” - Tony Robbins Check out my Instagram account, @fitness.ficti0n.inspirati0n |
|
|
|
|
|
Linear Mode
