susan - sorry for your experiences with fitbit.
DH bought me a fitbit charge in 2016. i didn't try to open it until maybe 2017. i was confused about getting my account set up, so i gave up and put it on the side. fast forward to 2020 - i finally decided to set it up, and it's been smooth sailing since then.
i want to shout out to the FitBit check-in gang ( Sissy B!!!) for helping me troubleshoot my issues!
edited to add:
had a really bad experience with FitBit Ultra - every replacement they sent would not sync. i ended up giving away 2 devices on VF share the wealth.
if my fitbit dies, i'll go back to a Polar product. had a Polar HRM for years and i used a separate Omron step counter. guessing the Polars now have both combined, and i'd go back to them based on what everyone is saying here about the FitBit!
__________________
~jeannine
Miyagi: Wax on, right hand. Wax off, left hand. Wax on, wax off. Breathe in through nose, out the mouth. Wax on, wax off. Don't forget to breathe, very important.
[walks away, still making circular motions with hands] ~ Pat Morita, The Karate Kid, 1984
disclosure: in the years 2002-2004 i had a professional relationship with a distributor of fitness videos; see profile.
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